Al Salhiya Lighting Center provides free shipping on 5kgs below total item's weight, with 250 AED and above purchased across all cities in the U.A.E. except some Remote /Non-service areas. Above 2000 it will be free delivery for Remote/Nonservice areas. Below 2000 AED there must be additional charges for Remote/Non-service areas depends on area or case to case. However, there might be limitations on delivering items to areas that come under customs regulations, such as all Free zone areas, military bases etc.
We also offer Express Delivery, within 3 days with an additional charge of 200 AED only within service areas.
Some of Remote/Non-service area are below:
Dibba City, Dibba Al Hassan, Madam, Hatta, Al Wagan, Al Qua, Bidda Zayed, Liwa, Gayathi, Marfa, Ruwais, Tarif, Sila, Madinat Zayed and other regions in Gayathi
We also provide Free in Store Pickup. The customer can book online at salhiyalighting.com and collect the item to the nearest shop's location. Pickup Schedule depends on the item's availability. You will be advised by our online customer representative when the items will be ready for pickup.
All Lighting items normal delivery period is 5 to 7 working Days. During the Sale, period Delivery may take 7 to 10 Days.
Some exceptional cases (like material not available, material getting from other branches/ warehouses ) Delivery may delay (Note: no compensation will be provided to the customer).
Note: Any item below AED 1500, the installation will not be provided (depends on some exceptional cases). If installation needed additional charges may apply. No refund will process for these items.
Get answers to our most frequently asked questions.
I placed an order today. When can I expect my shipment?
Your delivery schedule will depend on the product and the time that you placed your order. Go to the Orders section under My Account or click on the order number in your Order Confirmation email to check on the status of your delivery.
What if I miss a delivery?
If you are not at home, our delivery partner will call you and request you to reschedule your delivery. Simply call our Customer Support team on +971 4 330 3327, and we’ll schedule another delivery date and time that suits you better.
Can I pick up my order from your warehouse?
Yes, but you call our delivery team to arrange the material in warehouse / any of our Retail Shops.
Do you deliver to free zones?
We’re sorry, we do not deliver to free zones at the moment